I'm currently studying writing techniques with Malcolm Gladwell's Masterclass.
Timtim is a personal project that aims on introducing digital services to those born offline. At the same time that we help people less familiar with the upcoming technologies, we assist companies to develop a better range of services to a ever growing demography of end users. In 2016 I've been invited to present the project at Cubo and in 2017 at Stanford University.explore our website →
Previously I've been consulting at Livework Studio, a global service design firm that pioneered service design as a discipline. For almost three years I took part and lead multidisciplinary teams working on innovation and service design.
My role has been kind of a jack of all trades as I have ran projects from initial user research through to designing the strategy and evidences that make a service tangible to it's users.