2018 - now
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I'm currently leading design and user research for credit card — where I get to work with some of the awesome people in the picture above.
Over the last few years I have helped raise the bar of our product, grow an international team, shape design and product culture and foster customer understanding as we built a relationship with over 25MM users.
Here are some of the stories I've been part of ⤵
Building the foundations for the most downloaded banking app in the world
Nurturing Design Culture
Growing an international design organisation
A north for chargebacks
Making sure a team's goals and product vision are clear
Perfecting credit card limits
Making dark magic tangible to customers
Personal loans that empower
De-risking a product launch through user research